artPOP! Privacy Policy
Last Updated: May 16, 2023
artPOP! (“Company”, “we” us, or “our”) respect your privacy. In this Privacy Policy (“Policy”), we explain the categories and sources of Personal Information that we collect and how we use, share, and protect that Personal Information. This Policy applies to Personal Information you provide whether you visit our website (“Site”),or interact with us over the phone or email.
WE MAY MODIFY THIS POLICY AT ANY TIME. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE. MATERIAL CHANGES WILL BE CONSPICUOUSLY POSTED ON THE SITE OR OTHERWISE COMMUNICATED TO YOU.
IF YOU ARE A CALIFORNIA OR VIRGINIA RESIDENT, PLEASE SEE YOUR PRIVACY RIGHTS SECTION AT THE BOTTOM OF THIS PRIVACY POLICY FOR ADDITIONAL TERMS THAT MAY APPLY TO YOU.
- WHAT IS PERSONAL INFORMATION?
Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information” or “Personal Data”). Personal Information does not include publicly available information or aggregated information that does not include personal identifiers.
We may collect the following categories of Personal Information when you visit our Site, purchase products from our Site or otherwise communicate with us.
Category |
Examples |
Retention Period |
Identifiers |
Your name, alias, unique personal device identifier, email address, birth month, and mailing address. (Google Analytics collects IP Addresses, but does not provide that information to artPOP!. to learn more see Section 9 of this Policy. |
We retain the rest of this information for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose. |
Customer Records |
Credit or debit card type, number, expiration date, security code, shipping address and billing address. |
We retain this information for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose. |
Commercial information |
Products or services purchased, obtained, or considered, content of texts or emails you send to us, or other purchasing or types of Company products and services you own and are interested in. This also include your purchasing histories and tendencies. |
We retain this information for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose. |
Internet activity |
Internet or other electronic network activity information, including the websites you visit before or after you visit the Site, the date and time you visited our Site; search history, along with your email address, information regarding your interactions, online identifiers like a cookie ID, browser type, your internet service provider, operating system, application, or advertisement. |
We retain this information for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose. |
Audio and Video Recordings |
Recordings of customer service calls. |
We retain recordings of customer service calls for 100 days from the date of the call. |
Inferences drawn from other personal information |
Inferences drawn from the categories of Personal Information we collect is used to create a profile about your consumer preferences and purchasing tendencies |
We retain this information for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose |
We collect Personal Information: (i) you provide to us, (ii) that is collected automatically using technology, and (iii) from third party sources.
Information You Provide To Us
We collect Personal Information you provide to us in the following ways:
- Orders. When you make a purchase or place an order or when we process a return.
- Communications. When you communicate with us, including by e-mail, regular mail, using our Contact Us webform, or phone.
- On-Line Accounts. When you create an on-line account powered by Shopify
- Offers and Promotions. When you sign up for previews, offers, discounts, promotions and other electronic communications regarding our products.
- Ratings and Feedback. When you provide ratings and feedback in response to a survey or on our Site regarding our products or the Site.
- Site Visits: When you visit and use our Site.
- Sweepstakes. When you enter a sweepstakes, contest, or other promotion.
Information We Collect Automatically Using Technology
We use technology to automatically collect certain Personal Information when you visit our Site. For example, we may collect information such as the websites you visit before or after you visit the Site, pages you click-on on the Site, location information, search requests, browser type, operating system, date and time you visit the Site, the amount of time spent on the Site, and the device you use to access the Site. We do not use this information to identify or contact individual visitors.
Account Activity. We may collect data about how you use (i) your online account, and (ii) the Site when you are logged into your account. For example, if you use the Site while signed into your artPOP! account, we will collect information on how you use your account and the Site, for example, the items and information that you add to your artPOP! wish lists.
Cookies & Other Tracking Technologies. We use cookies, web beacons, pixel tags, and other tracking technologies (collectively “Cookies”) when you use our Site. To learn more about how we use Cookies and your options to limit the data collected from our Site, see Your Consumer Choices in Section 9 below.
Information We Collect From Third Parties
We obtain data from various third-party companies and public sources. We may combine that data with Personal Information or other data we collect. This enhances our existing data about our customers (like adding address information), improves our ability to contact you, and enhances our marketing capabilities.
Source |
Purpose of Collection and Use |
Examples |
Category |
Affiliates |
To complete your orders |
Our parent company |
Identifiers |
Payment Processors |
To Facilitate Purchases |
When you make a purchase online, we use a PCI-compliant payment processor, Shopify Payments ("Payment Processor") to help us facilitate payment. We have contracted with the Payment Processor to ensure they protect and limit the use of your Personal Information. We do not receive your credit card, debit card or other financial information when you make a purchase online- that information is provided directly to our Payment Processor. However, we do receive your contact information and purchase information. We will keep a record of your purchases. If you make a purchase using Shop Pay, Apple Pay, or Google Pay, Amazon’s Buy with Prime, those companies may use Personal information as described in their privacy policies. |
Identifiers |
Service Providers |
Marketing |
We may use third-parties or service providers to deliver marketing communications to you. You may opt-out of such emails by using the unsubscribe link in the email or contacting us at privacy@artpop.com with "Unsubscribe" in the subject line. To opt-out of other communications (e.g., postal marketing and telemarketing), please contact us as set forth in the "Contact Us" section below. Opting out of marketing communications does not opt you out of other, non-marketing communications from us. |
Identifiers |
Analytics Providers and Market Research Companies |
Business Purposes Marketing |
To help us understand the Site’s demographics and user preferences, and evaluate the Site’s operations. |
Identifiers |
We collect Personal Information for the following business and commercial purposes:
Purpose |
Examples/ Explanations |
Category |
To Communicate With You |
To respond to your questions, requests, comments, or concerns; |
Identifiers |
Account Creation and Maintenance |
To create an account; and |
Identifiers |
To Facilitate Purchases, Deliver Products, and to Process Returns and Exchanges. |
To help you place orders and make purchases; |
Identifiers |
Business Purposes |
To facilitate transactions; |
Identifiers |
To Improve Our Products and Services |
To help us to choose what products we offer; |
Commercial Information |
For Targeted Advertising, Marketing and Promotional Activities
|
To serve targeted advertising to you about products we believe may be of interest to you; |
Identifiers |
To Perform Analytics |
To improve the content of our Site; |
Identifiers |
Site Management |
To operate and troubleshoot problems with the Site; |
Identifiers |
Legal Purposes and Protection of Rights |
To protect our legal rights or interests, or those of third parties; |
Identifiers |
In the chart below, we explain the types of information we share or disclose, with whom, and for what purposes.
Entity |
Purpose |
Category of Information |
Affiliated Companies
|
We may share your Personal Information with our affiliates to assist us in fulfilling orders. |
Identifiers |
Government Officials and Law Enforcement |
To comply with legal requirements, as ordered by a court or if we believe in good faith that the law requires it; |
Identifiers |
Service Providers |
To receive services in accordance with contractual provisions which require those service providers to protect your Personal Information; |
Identifiers Internet Activity |
Advertising Networks and Analytics Providers |
To enable them to provide services to us in accordance with contractual provisions which require those service providers to protect your Personal Information; |
Identifiers |
Social Media Companies |
To allow you to interface with your social media sites and our Site. |
Identifiers |
Professional Advisors |
To receive advice from our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to us. |
Identifiers |
Parties to Business Transactions |
We may share your Personal Information with an actual or prospective subsequent owner of our Company, including at the time of a merger, acquisition, due diligence process, or sale of all or substantially all of our assets or stocks to a subsequent owner or operator. |
Identifiers |
6. Additional Information Regarding our Privacy Practices
Use and Disclosure of De-Identified or Aggregated Information
We may aggregate Personal Information to create anonymous aggregate data regarding visitors to our Site, which describes visitors as a group but does not reveal the identity of individual visitors. We may use aggregate data to understand visitors’ needs, to determine visitor demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services and the Site. We will maintain this data in de-identified form and will not attempt to re-identify de-identified data.
Children
The Site is not directed at children 16 years of age and under. We do not knowingly collect, use, or share Personal Information from children 16 or under. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
For clarity, we do not knowingly sell or share the Personal Information of anyone 16 years old or under without affirmative authorization.
Social Media
We are active on social media, including Facebook, TikTok, YouTube, Twitter, Instagram and (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.
YouTube. We may use the YouTube application programming interface (API) Services to allow you to access YouTube content from our Site. Your use of YouTube is governed by YouTube’s Terms of Service and Privacy Policy and not by our Terms of Use or Privacy Policy. We encourage you to read the YouTube Terms of Service and Privacy Policy which are available on its website at https://www.youtube.com/t/terms).
Access from Outside the United States
If you access the Site from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the in other jurisdictions.
- How We Secure Your Personal Information
We use commercially reasonable physical, technical and organizational measures to help secure Personal Information against loss, misuse, and alteration appropriate to the type of Personal Information processed. If a breach of your Personal Information occurs, we will notify you of the breach if required under applicable law.
YOU UNDERSTAND THAT NO DATA TRANSMISSION OVER THE INTERNET OR DEVICE CAN BE GUARANTEED TO BE 100% SECURE. WHILE WE STRIVE TO PROTECT PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL INFORMATION AND YOU PROVIDE PERSONAL INFORMATION AT YOUR OWN RISK.
- Third-Party Websites
The Services may link to, or be linked to, websites not maintained or controlled by artPOP!, including YouTube.com and Amazon.com. artPOP! is not responsible for the privacy policies or practices of any third parties or any third-party websites. This Privacy Policy does not apply to any third-party websites or to any personal or other information that you may provide to third parties. You should read the privacy policy for each website that you visit.
- Use of Cookies and Your Consumer Data Choices
We use cookies, web beacons, pixel tags, and other tracking technologies (collectively “Cookies”) when you use our Site. A cookie is a small text file that our Site saves onto your computer or device when you use the Site that allows the Site to remember your actions and preferences and recognize you or your browser. Web beacons / pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage.
Most browsers automatically accept cookies. You can disable this function by changing your browser settings, but disabling cookies may impact your use and enjoyment of the Site. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Site. You can manually delete persistent Cookies, or Cookies that track your activity across websites, through your browser settings. To learn about managing your Flash cookie settings, or cookies that store information about some videos you see online, visit the Flash player settings page on Adobe’s website here.
A first-party Cookie allows your web browser to talk to the actual Site that you are visiting (i.e., this Site). A third-party Cookie allows your web browser to talk to a third-party provider providing services or features on the Site you are visiting. We do not have control over third-party Cookies.
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads.
We describe below some of the tools we use on our Site to collect, or allow third parties to collect, information, including Personal Information, for Targeted Advertising and Analytics and how you can opt-out, customize ad preferences or limit collection or use of Personal Information for those purposes.
Analytics
We use third-party analytics tools on our Site, including those listed below.
- Google Analytics’ Advertising Features. Google Analytics collects IP address in order to direct traffic to its optimal local data center, but does not store the IP address.
We have enabled and implemented the following Google Analytics Advertising Features: Remarketing with Google Analytics, Demographics and Interest Reporting, Segments, DoubleClick Campaign Manager Integration, and DoubleClick Bid Manager Integration. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Services.
For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each web browser you use. Using the Google Analytics opt-out browser add-on will not prevent Company from using other analytics tools and will not prevent Personal Information from being sent to the Service itself or to Google.
Targeted Advertising
- Google AdWords. We also use Google AdWords, an online advertising service provided by Google, to serve ads on our behalf across the Internet and sometimes on the Services. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Services.
- Meta Custom Audiences. We use the remarketing services of Meta, 1601 S. California Ave, Palo Alto, CA 94304, USA on our website. We use Meta Custom Audiences to deliver targeted advertisements to website visitors on Meta based on email addresses that we have collected. You may learn more about Meta Custom Audiences by visiting here. To learn more about Meta’s Privacy Policy including their services and your rights, please click here: Meta Privacy Policy - How Meta collects and uses user data | Privacy Center | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy.
Marketing Communications; Opt-Out.
If you opt-in to receive marketing communications from us, we will collect your name, email, mailing address, and phone number. We use this information to send you promotional and other electronic and hardcopy communications. We may use third-party providers to deliver communications to you. You may opt-out of such emails by using the unsubscribe link in the email or contacting us at privacy@artpop.com or use info@artpop.com with "Unsubscribe" in the subject line. To opt-out of other communications (e.g., postal marketing and telemarketing), please contact us by phone, e-mail or mail using the contact information below. Opting out of marketing communications does not opt you out of communications about your account or transactions.
- CONTACT US
If you have any questions you may contact us as set forth below:
- By e-mail to: privacy@artpop.com
- By phone: 800-276-2205
- By mail by addressing you letter to:
artPOP!
Attn: Privacy
6B Fitzgerald Ave
Monroe Township, NJ 08831
- TERMS APPLICABLE TO CALIFORNIA AND VIRGINIA RESIDENTS ONLY INCLUDING YOUR CALIFORNIA PRIVACY RIGHTS
Under the California Consumer Privacy Act ("CCPA") and the Virginia Consumer Data Privacy Act (“VDCPA”), California and Virginia residents have additional rights with regard to their Personal Information or Personal Data, respectively. We have provided a summary of those rights below. Each rights is subject to exceptions under applicable law. In the event of a conflict between this Section and the remainder of this Policy, this Section shall take precedence for those California and Virginia residents. Certain capitalized terms not defined in this Policy have the meanings set forth in the CCPA or VCDPA.
Categories of Personal Information Sold or Shared
In the last 12 months we sold or shared, released, disclosed, disseminated, made available, transferred, or communicated the following categories of Personal Information to certain third parties. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
- Identifiers
- Customer Records
- Commercial Information
- Internet Activity
- Geolocation Data
- Inferences
Categories of Personal Information Disclosed For a Business Purpose
In the last 12 months we disclosed the following categories of Personal Information for our or one of our service provider’s operational purposes. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
- Identifiers
- Customer Records
- Commercial Information
- Internet Activity
- Geolocation Data
- Inferences
Subject to certain limitations such as (a) exceptions permitted by applicable law and (b) verification of your identity, you may exercise the following rights with regard to your Personal Information:
Rights to Know or Access Your Personal Information
California residents have a right to access any of the following which occurred in the prior 12-month period:
- The specific pieces of Personal Information that we have collected from you;
- The categories of Personal Information we collected from you;
- The categories of sources from which the Personal Information was collected;
- The categories of third parties to whom we have disclosed your Personal Information;
- The categories of Personal Information that we Sold or Shared for a Business Purpose and the categories of third parties to whom it was disclosed for a Business Purpose; and
- The Business or Commercial Purpose for collecting, sharing, or selling your Personal Information.
Virginia residents have the right to confirm whether we are processing your Personal Data and to access such Personal Data.
Right to Deletion
You have a right to request that we delete the Personal Information or Personal Data we collected from you.
Right to Correct Your Information
You have a right to request that we correct your inaccurate Personal Information or Personal Data. If you request that we correct inaccurate Personal Information or Personal Data about you, we will use commercially reasonable efforts to correct it. If necessary, we may ask that you provide documentation showing that the information we retained is inaccurate.
Right to Data Portability
You may request a copy of the Personal Information or Personal Data you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
How to Exercise Your California and Virginia Privacy Rights
To exercise your rights described as California and Virginia consumers in this Policy, you may submit your request to us by:
- Submitting your request using the following web form: https://artpop.com/pages/ccpa-contact-form
- By e-mail to: privacy@artpop.com
- By phone: 800-276-2205
- By mail by addressing you letter to:
artPOP!
Attn: Privacy
6B Fitzgerald Ave
Monroe Township, NJ 08831
Who May Exercise Your Rights. You may only make a request to exercise your rights on behalf of yourself. A parent or legal guardian may make a request on behalf of their child. If you are a California resident, a person that you authorize to act on your behalf may make a request related to your Personal Information. See the section titled "Authorized Agents" below for more information.
Verifiable Consumer Request. In order to verify your request, you must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or Personal Data, and you must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. To verify your identity, we may ask you to log into your account (if you have an account with us) or provide additional information. Any information you provide will only be used to verify your request. When seeking additional information from you, we may contact you through your account or the contact phone number or email address you provided in your request. If we cannot verify your identity, we may deny your request.
When We Will Respond. We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide to California residents will only cover the 12-month period preceding our receipt of your request.
Notice of Right to Opt-out of Sale or Sharing of Personal Information
California residents may direct us not to sell or share your Personal Information at any time (this is your right to “opt-out”).
Virginia residents may direct us to cease processing their Personal Data for targeted advertising, sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects.
You may submit your opt-out request by:
- Calling us at 800-276-2205 (Toll Free)
- Submitting your request using the following web form: https://artpop.com/pages/ccpa-contact-form
If you are a California resident using an authorized agent to exercise your right to opt-out of the sale or sharing of Personal Information, please see the section entitled "Authorized Agents" below for the proof required when you use an authorized agent.
Right to Non-Discrimination
You have a right to not receive discriminatory treatment for exercising any of your rights under the CCPA. If we choose to offer a financial incentives program in the future, additional terms will apply which may be an exception to this Section.
ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
Financial Incentive Offerings. We offer product samples, discounts, coupons, survey rewards and sweepstakes or contest rewards from time to time. In exchange, we will collect, use, share and retain certain Personal Information from you in order for us to ship the sample. We will also maintain and utilize the Personal Information you provide for future marketing purposes. These product samples, discounts, coupons, survey rewards and sweepstakes or contest rewards may be considered a financial incentive under the CCPA. These financial incentives are reasonably related to the value of the Personal Information you provide.
We make a reasonable, good-faith determination of the estimated value of such Personal Information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation from brand loyalty and repeat purchases. We calculate the value of the offer and financial incentives by using the expense related to the offer.
Authorized Agents. You may designate an authorized agent to make a request on your behalf to exercise your rights under the CCPA by doing the following: (1) provide the authorized agent written permission to do so; and (2) verify your own identity (per the process stated above), as well as the identity of the authorized agent directly (when authorizing the agent to exercise the right to delete, correct, know, or to port your data). We may deny a request from an authorized agent if we do not have proof that they are authorized by you to act on your behalf.
Shine the Light. Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of Personal Information disclosed, by contacting us per the “Contact Us” Section above.
ADDITIONAL INFORMATION FOR VIRGINIA RESIDENTS: APPEAL PROCESS
If you disagree with our refusal to take action on your request to exercise your privacy rights, you have the right to ask us to reconsider. You must submit your request within 60 days of your receipt of our denial. You may submit your request to us by:
- By e-mail to: privacy@artpop.com
- By phone: 800-276-2205 (Toll Free)
- By mail by addressing you letter to:
artPOP!
Attn: Privacy
6B Fitzgerald Ave
Monroe Township, NJ 08831
Once we receive your request, we will acknowledge and start processing your request. Within 60 days of receiving your request, we will inform you in writing of any action taken or not taken in response to your request, including a written explanation of the reasons for our decision.